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Terms of Service

Effective Date: June 15, 2026

These Terms of Service (“Terms”) govern your access to and use of www.CrisisMediaAdvisors.com (the “Website”), operated by Crisis Media Advisors LLC (“Company,” “we,” “us,” or “our”). By accessing or using the Website, you agree to these Terms. If you do not agree, do not use the Website.

1. Website Purpose

The Website provides general information about crisis media advisory services, crisis communications strategy, executive communications, public relations response, reputation communications, media preparation, messaging support, and related professional services. The Website is informational and promotional in nature. It does not itself provide a professional engagement, guarantee results, or create a confidential advisory relationship.

2. No Professional Relationship Created by Website Use

Your use of the Website, submission of a contact form, sending of an email, or request for information does not create a client relationship, consultant-client relationship, fiduciary relationship, agency relationship, confidential relationship, attorney-client relationship, or any other professional relationship with the Company. A professional engagement, if any, begins only after the Company expressly accepts the engagement in writing and the parties agree to applicable terms.

3. No Emergency or Crisis Response Guarantee

Although the Company may provide crisis communications and media advisory services, the Website is not an emergency response system. Submitting a message through the Website does not guarantee immediate review, immediate response, acceptance of an engagement, or availability for urgent services. If you are facing a legal, safety, medical, law enforcement, cybersecurity, or other emergency, contact the appropriate professional, authority, or emergency service directly.

4. Informational Content Only

Website content is provided for general informational purposes only. It should not be interpreted as legal advice, public relations advice for a specific situation, media strategy advice for a specific crisis, financial advice, investment advice, medical advice, employment advice, or any other professional advice. You should not act or refrain from acting based solely on Website content.

5. Acceptable Use

You agree not to use the Website to:

  • Violate any applicable law or regulation.
  • Submit false, misleading, unlawful, defamatory, abusive, threatening, harassing, obscene, or infringing material.
  • Attempt to gain unauthorized access to the Website, servers, systems, accounts, or networks.
  • Interfere with or disrupt Website operation, security, or availability.
  • Upload malware, malicious code, spam, or automated requests.
  • Scrape, harvest, copy, or extract content or data from the Website except as permitted by law.
  • Impersonate another person or misrepresent your affiliation with any person or entity.
  • Use Website content in a way that suggests endorsement, partnership, or authorization without written permission.

6. Intellectual Property

The Website and its content, including text, designs, graphics, logos, images, page layouts, trade names, service names, slogans, and other materials, are owned by the Company or its licensors and are protected by copyright, trademark, trade dress, and other intellectual property laws. You may view Website content for personal or internal business evaluation purposes only. No content may be copied, reproduced, modified, distributed, displayed, transmitted, scraped, republished, sold, licensed, or exploited without prior written permission, except as permitted by law.

7. User Submissions

If you submit information through the Website, you represent that you have the right to submit it and that it is accurate to the best of your knowledge. You should not submit confidential, privileged, highly sensitive, trade secret, personnel, litigation, or crisis-specific information through general Website forms unless secure arrangements and a written engagement have been established.

By submitting non-confidential information through the Website, you grant the Company the right to use that information to respond to you, evaluate your inquiry, operate its business, maintain records, protect rights, and comply with law. The Company has no obligation to accept any inquiry or engagement.

8. Third-Party Links and Resources

The Website may link to third-party websites, publications, platforms, or resources. Third-party links are provided for convenience only. We do not control and are not responsible for third-party content, policies, security, or practices. A link does not imply endorsement unless expressly stated.

9. Testimonials, Case Studies, and Examples

The Website may include testimonials, representative examples, descriptions of experience, or general references to communications matters. Such materials are illustrative only and do not guarantee similar results. Every communications issue, media event, public controversy, crisis, organization, executive, audience, and stakeholder environment is different.

10. No Warranties

The Website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, the Company disclaims all warranties, express or implied, including warranties of accuracy, completeness, reliability, timeliness, merchantability, fitness for a particular purpose, non-infringement, security, uninterrupted availability, and error-free operation.

11. Limitation of Liability

To the fullest extent permitted by law, the Company and its owners, managers, members, officers, employees, contractors, agents, representatives, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages, including loss of profits, business interruption, loss of goodwill, reputational harm, loss of data, or lost opportunities arising from or related to the Website or these Terms, even if advised of the possibility of such damages.

To the fullest extent permitted by law, the Company’s total liability for claims arising from or related to the Website will not exceed one hundred dollars ($100) or the amount you paid to access the Website, whichever is greater. Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its owners, managers, members, officers, employees, contractors, agents, representatives, and affiliates from and against claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising from or related to your use of the Website, your violation of these Terms, your violation of law, your infringement of third-party rights, or information you submit through the Website.

13. General Disclaimer

The Website does not provide guaranteed results. Communications strategies depend on facts, timing, audience, media dynamics, legal constraints, client conduct, organizational history, stakeholder expectations, and external events that may be outside the Company’s control. Website content should not be treated as a substitute for customized professional judgment.

The Company is not a law firm and does not provide legal advice through the Website. Any legal issues should be addressed with qualified legal counsel. The Company does not provide medical, financial, investment, tax, insurance, cybersecurity, or emergency safety advice through the Website.

14. DMCA Copyright Policy

The Company respects intellectual property rights. If you believe material on the Website infringes your copyright, you may submit a written notice containing:

  • A physical or electronic signature of the copyright owner or authorized agent.
  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the allegedly infringing material and information reasonably sufficient to locate it on the Website.
  • Your name, mailing address, telephone number, and email address.
  • A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law.
  • A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner.

DMCA and copyright notices may be sent to: [email protected]. Mailing address: Crisis Media Advisors LLC, 306 W REDWOOD ST STE 202, BALTIMORE, MD 21201-1708.

If material is removed in response to a copyright complaint, the user who posted or supplied the material, if applicable, may have the right to submit a counter-notification under applicable law. The Company may remove or disable access to allegedly infringing material and may terminate repeat infringers where appropriate.

15. Changes to the Website and Terms

We may modify, suspend, or discontinue the Website or any part of it at any time without notice. We may update these Terms from time to time. Updated Terms will be posted on the Website with a revised effective date. Continued use of the Website after updated Terms are posted constitutes acceptance of the updated Terms.

16. Governing Law and Venue

These Terms and any dispute arising from or relating to the Website are governed by the laws of the State of Maryland, without regard to conflict-of-law rules. Subject to any applicable law that provides otherwise, disputes shall be brought in the state or federal courts located in Maryland, and you consent to personal jurisdiction and venue in those courts.

17. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will remain in effect. The invalid or unenforceable provision will be interpreted to accomplish its purpose to the greatest extent permitted by law.

18. Contact

Questions about these Terms may be directed to [email protected] or by mail to Crisis Media Advisors LLC, 306 W REDWOOD ST STE 202, BALTIMORE, MD 21201-1708.